Next classes in Kalamazoo October 26, 2025 and in Saginaw October 4, 2025
DE- ESCALATION SKILLS
$50.00
De-Escalation is a method to prevent potential violence.
Individuals are encouraged to use purposeful actions, verbal communications, and body language to calm a potentially dangerous situation. Be aware of your non-verbal communications. Ensure your tone, facial expressions, body
language, and gestures relay calm and empathy.
- CRITICAL LISTENING AND COMMITTING TO MEMORY
- ACKNOWLEDGING THE PERPETRATOR
- ACKNOWLEDGE CONSEQUENCES
- COMMUNICATE ALTERNATIVES DURING DE-ESCALATION TECHNIQUES
- MAINTAINING PROFESSIONALISM DURING DE-ESCALATION TECHNIQUES.
